Customer Service Officer, Call Center Job

 

Genex Infosys Limited

Requirements

Education

• HSC

• Age 18 to 35 years

Employment Status

Full Time

Job Location

Dhaka (Khilkhet)

Responsibilities & Context

• Answering incoming calls from customers and ensuring instant customer satisfaction.

• Respond to customer inquiries.

• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

• Troubleshoot/ helping to resolve customer service problems.

• Provide general information.

• Maintaining a high standard of call quality as per the requirement of the organization.

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